FAQs

Sizing Details

DO YOU RESIZE RINGS?
Yes! For your convenience Seattle Fine Jewelry offers re-sizing service for a very competitive fee. Simply purchase our convenient re-sizing service separately with the link in each listing. Your ring will then arrive the exact size you requested.

CAN RESIZED ITEMS BE RETURNED?
Yes! For your convenience even our re-sized items are returnable for a full refund of the original "ready to ship" purchase price. See our return policy terms.

IS THE RESIZING FEE REFUNDABLE?
No. Separately purchased re-sizing fees cannot be refunded after the work is performed. Only the item's original purchase price is refundable.

CAN I MAKE A RING ANY SIZE I WANT?
Not always. See each listing for "Max SAFE resizing limits up/down."

Do you Have Layaway Payment Plans?

Yes! We're as flexible as possible with your payments to assist you in achieving your jewelry dreams. Plus we don’t charge you any interest or fees for this service. How cool is that?

HOW DOES LAYAWAY WORK?
◈ Step 1: You contact us via Etsy messaging stating the item number, how many layaway months you need, and deposit amount (min 20% or more).
◈ Step 2: We reply with full terms & put your desired item on 48-hour hold "Reserved" for you.
◈ Step 3: You purchase the "Reserved” downpayment listing, and this purchase constitutes full agreement with all layaway terms.
◈ Step 4: Each month your layaway payments will appear in our shop "Reserved" for you.
◈ Step 5: After all layaway payments are paid in full, your item ships quickly to you!

Are These Gems Natural Or Lab Created, And How Do You Know?

◈ All our gems are guaranteed to be natural, earth-mined gems as certified by our GIA Graduate Gemologists, unless otherwise noted in an individual item's listing.

◈ (i.e. listings of "Sapphire" always mean natural, earth-mined sapphire.)

◈ (i.e."Lab Created Sapphire" means the sapphire is chemically identical to a sapphire but our Graduate Gemologists identified the sapphire as created in a laboratory instead of mined from the earth.)

◈ It isn't always easy to tell the difference lab created and natural. Sorry, but you shouldn't believe it's a natural gem just because the internet listing, or even your local jeweler, says so. Be careful out there!

◈ You can trust our world-class, GIA-educated experts! Don't settle for less.

Is This Jewelry Certified?

Yes! You will receive an official Seattle Fine Jewelry Certificate of Authenticity signed by a GIA Graduate Gemologist to submit to your insurance company, and to have for your peace of mind. This saves you at least $60-200 or more in Gem Identification and insurance appraisal/certification.

What's The Shipping Method & Cost?

◈ Ships to you quickly and fully insured with adult signature required.
◈ Free shipping to all USA addresses via insured USPS 2-3 day Priority Mail, signature required. Even faster USA shipping is also available for a fee. Choose your preferred shipping speed and cost at checkout.
◈ Low-cost international shipping is available to most countries. For improved security, International shipments are sent via either insured USPS/Fedex Global Guaranteed Express Mail for the fastest speed option, or USPS International Express for 1-2 week delivery. Choose your preferred speed at checkout. See store policies for full details on international shipping.

What's The "GIA," And What's A GIA Graduate Gemologist?

◈ G.I.A. stands for the “Gemological Institute of America”: a non-profit school founded in 1931. Known as “The World’s Foremost Authority in Gemology,” GIA is the highest regarded education for gemological studies in the gem & jewelry industry, bar none.
◈ GIA Graduate Gemologists are the top of their field. This elite group has completed a rigorous education, and only earn a GIA Graduate Gemologist Diploma scoring 100% on their final lab examination identifying natural versus synthetic gems & gem treatments.
◈ The GIA developed the widely-used diamond grading system called "The 4-C's": Cut, Color, Clarity, and Carat weight widely used throughout the world today.
◈ Seattle Fine Jewelry has 2 GIA GG's Graduate Gemologists on our staff!

Gift Wrapping And Packaging

Shipped in the elegant jewelry gift box of your choice. Select your desired box from the “options” dropdown menu. You may also choose "no box" if you prefer.

Natural Vs. Lab Created Disclosure (work on this before launch)

The majority of the items we have been tested and found to be either natural or laboratory created. There are some stones that refuse to test them properly identify them as lab or natural. Sorry 'bout this. But there ain't much we can do without sending them down the big fancy, expensive equipment that the GIA has.

Glossary